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DOMAINS

Key Terms
We charge £10 per co.uk or org.uk domain name which covers a 2 year period, this is also the renewal fee. We do not charge for cancellations, changes of registration or transfers. We will email the contact of the account 30 and 7 days before your domain name is due to expire to ensure you have time to evaluate if you would like to keep the domain name. Should you wish to keep the domain name, you simply need to reply to us. If you do not wish to renew please reply to the email. If you do not respond the domain name will not be renewed and will be suspended 30 days after the expiry date and cancelled after a further 60 day grace period.


Domain Name Registration Agreement

All UK domain name Registrations are registered in line with Nominet's Terms & Conditions which can be found at http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration.

Complaints and Appeals
If you have any reason to complain in regard of services which have been provided to you by Viking New Media, you may submit details of your complaint to the following email david@vikingnewmedia.co.uk.

Upon receipt of your complaint, Viking New Media will acknowledge receipt by e-mail within a maximum of 1 working day of its receipt. This e-mail will provide details of any actions which Viking New Media proposes to take in relation to your complaint and the timescale for completion of these actions.

Viking New Media will treat any complaints in the strictest confidence and in line with our privacy policy.

If you are not satisfied with Viking New Media's response you may get in touch directly with the UK domain name trade body Nominet - of which Viking New Media is a member. Click here to be taken directly to their Registrar Complaints page.

Viking New Media Full Contact Details.


 
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